Tuesday, November 22, 2005

National Mediation Helpline – Is This A Good Idea?

According to the National Mediation Helpline website, this is a service that will help explain the basic principles of mediation, answer general inquiries relating to mediation and put the inquirer in touch with one of the designated Mediation Providers. The Mediation Provider will then assign a professional and experienced Mediator. A telephone number is offered on the website to encourage callers to speak to an “adviser” who will take some basic information which is forwarded to a Mediation Provider. By the way, the prospective caller is assured of confidentiality during the phone call [I knew you were wondering about that].

So, do you think this is a good idea? Any problems here? Oh, this helpline is in the United Kingdom – not the United States!

To email me, click Perry S. Itkin.