Florida’s Rules for Certified and Court-Appointed Mediators, Rule 10.330 Impartiality, provides in part:
(a) Generally. A mediator shall maintain impartiality throughout the mediation process. Impartiality means freedom from favoritism or bias in word, action, or appearance, and includes a commitment to assist all parties, as opposed to any one individual.
Well, does the same rule apply to mediation firms as opposed to individuals? It certainly should as was the lesson learned by JAMS, one of this country’s largest providers of ADR services, according to this article in The Recorder.
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