Faced with the need to change their perception of their conflict [and only if they want to], disputing parties look to the mediator as their “Change Agent”. Mediation has as its focus a future orientation [but you knew that!]. So among our challenges is to assist the parties in focusing on the problem and then move forward. Here’s an interesting article from the September, 2005 issue of Link and Learn about how anesthesiologists looked at themselves and altered the course of their profession – by defining the change. Do you see any parallels to mediation skills and techniques?
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