Well, not really; although he could have been. You see, Albert Einstein had a formula for success in life which demonstrates the importance of effective listening in communication. The formula is a=x+y+z.
When asked what “z” was, Einstein mischievously remarked “That, my dear sir, is ‘keeping your mouth shut.’” All to say, knowing when to be quiet is as important in knowing what your mind should be doing when your mouth is “shut” – listening critically.
Since most of effective communication involves listening, determine your listening quotient by taking this test to learn if you need to become a better listener.
If you find you need some “listening help”, take a look at these top ten tips for becoming a better listener from Coachville or these Strategic Listening tips from Witt Communications.
To email me, click Perry S. Itkin.