As mediators we know how important listening is as an essential skill and, yes, you’ve heard this a thousand times [me too]. It’s too important to forget, must be done without distraction to be significant and is critical for relating to people exceedingly well [we want that, right?!? Say yes!]. Here’s an interesting article which appeared in Fast Company magazine with a good exercise to help us remember to communicate with caring, empathy and respect. After all, that’s a big part of what we do!
I’ll be attending Florida’s annual Dispute Resolution Center conference in Orlando and won’t be posting again until Monday. Oh, by the way, we’re supposed to have Hurricane Katrina in a day or so in Fort Lauderdale [please don’t let that happen] which is why I won’t be blogging also.
To email me anyway, click Perry S. Itkin.
